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Contact itunes billing uk

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iTunes Support

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What to Expect from iTunes Technical Support iTunes technical support is perhaps the busiest part of iTunes, with huge numbers of people phoning every day to get answers to all manner of different technical questions. After your order has been accepted as well as processed, you will receive a dispatch notification email which will confirm that your ordered product s have been shipped.

In this aspect, Apple has made a comprehensive support section for all the customers. You, Apple itunes have been continuously taking money out of MY bank account for the past 3 to 4 months. Compatible Accessories: Now all those accessories which were specifically designed for iPod might not be wholly compatible with the iPhone yet, as mobile devices might cause audio-interference with some of these accessories. Unfortunately I had called the wrong number, actually needing billing rather than tech support, but she was so wonderful about it and would put me on hold, call billing and explain the problem, then come back to me with the solutions.

iTunes Support

Contacting iTunes Customer Service Center iTunes is the hub for music, games and all things iPod, iPhone and iPad. Every piece of data you save on your Apple devices can be stored and retrieved from iTunes, but installing, upgrading and purchasing through iTunes is not without problems. Customer service is available to handle problems, disputes, refunds and technical issues as needed. Support for your iTunes device is available for a short time after your initial purchase. Support for the iTunes store does not require an additional purchase. Contact Info: Phone Contact Numbers The customer support for iTunes is based on an intricate web of questions and answers. You could get lost foraging through all the FAQs and suggestions on the Apple website. Apple Corporate 1 Infinite Loop Cupertino, CA 95014 Official Website You can find all the information you need at. There is no dedicated website for iTunes, just a page on the Apple site. You will NOT be able to purchase items from this website. Once you download iTunes you can make connect the iTunes program with your account and make purchases. You may be able to access customer support for iTunes via the. You are asked to choose from iTunes cards, purchases or billing, account help, connections and downloads or other store problems. The first topic leads to another and then a series of possible answers are presented. If none of the answers pertain to your problem you can contact the customer service department by email. Our Experience We attempted to call the Apple customer care phone numbers for iTunes support, but none of the agents we spoke with could help us with iTunes. Finally, one agent told us that iTunes does not have a support phone number, but the App Store customer service line could help with any purchase problems occurring in the App Store. I used my visa card to get something and every time I try to download something from the app store it asks me for my billing info and when I put the security code in it tells me that it is not right. And I can not download nothing and it is making me very upset Becuz I have money on my visa. What I download was. Please help me with this problem. My granddaughter downloaded a game and she is under age and I keep getting billed 2. I want these charges stop immediately. You call the phone and it tells you to go to the web site which I tried. I have been receiving bills on my bank account for iTunes. I am 64 years old and on Social Security I need to watch every penny. I called the number and went to the web site. Can not speak to anyone and want credit for all this bills and want them to STOP. Thank you I am over 50 years old and I have never experienced so called customer service as offered by this company. I have had numerous fraudulent charges and have tried to contact this company 15 times to no avail. You cannot reach anyone or get a response to any of the online inquiry. I am so disappointed with Apple. Make that a rotten stinking onion! I downloaded a slot game on my iphone, and wish to purchase some coins to continue playing the game. The message comes up indicating I must contact iTunes support to complete the tranaction. Where do I go now? I had a gal named Rachel from Iowa yesterday, Dec 05, that was the sweetest, most patient, and courteous tech support person I have EVER dealt with in 69 years of calling various help lines. She bent over backwards to assist in any way she could, and spent over a half hour with me on the phone. She even took my phone number and called me back immediately to see if we could get a phone line that had less static, preventing me from hearing her very well. Unfortunately I had called the wrong number, actually needing billing rather than tech support, but she was so wonderful about it and would put me on hold, call billing and explain the problem, then come back to me with the solutions. She would have to come back to me, ask some more questions billing needed to know, then go back to them with the answers, and she did that several times until we got the problem all fixed. She was so kind and patient through the whole situation, and even though her name is Rachel I call her Angel!!! You, Apple itunes have been continuously taking money out of MY bank account for the past 3 to 4 months. I want it stopped NOW, and MY money returned to My bank account. You were not given permission to access MY personal bank account. Return MY money please. As for Chris she taught me some things about the products I have to help secure them from charges made to my account by otheres ect! Every customer service rep should be half as helpful as you are and the world would spin just a little better! Am going around in circles trying to find an iTunes representative to assist me in the correct process. Same for anything Mac. I have already made the verifications according to the instructions but still I was prompt to contact iTunes customer service. Regards Eddy Tan I am completely uninformed. I bought my 8 year old grandson an I Pad as his was damaged. They needed a credit card on file. I had no idea why…………. I have no idea how to stop this. I have discussed with him but appears the damage is done……………You call the number on the web and are directed elsewhere……I want a body to talk to. Attention had to sign into iTunes to charge it on amazon. Did receive an email from NYC. Attorney general on iTunes stealing , without products and used my entire card plus. I play a game on your apps called the hobbit kom which is owners are kabam. I am looking for your support as I feel with all the money I spent and lost due to no fault of my own I should deserve something back as I work long hard hours and enjoy what I do with it by playing some games but for it too be wasted like it had happened makes me feel bitter and angry. I use to like ITunes thought it was the best thing I had now I am considering purchasing an MP3 player and downloading music to it. I just want my music I bought to be on the ipods. If I go to MP3 then I can download to my computer. Apple provides the wrost customer service. I pudchased a IPAD Air. I needed technecial support. Could not get anyone and when I did athe took my name and number just in case I got lost when they transfered me. OMG they transfered me into another IVR after wating 20 + minutes I got cut off. No one called me back. So I tried working my own technical issue on my own and made matter wrost. Phone calls to both Apple and Itunes go NO where. I LOST A SONG ON MY IPHONE,THAT I PURCHASED FROM ITUNES. TRIED RESTORING, NO HELP. SO I CALLED CUSTOMER SERVICE AND WAS TOLD WE WILL GET YOU CREDIT BACK THIS ONE TIME, AFTER HOLDING FOR OVER 48 MINUTES. FINALLY SOMEONE ANSWERED SAID NORMALLY WE WOULDNT CREDIT YOU, I SAID BUT THIS IS YOUR COMPANY. I BOUGHT THE SONG AND OWN IT AND SHOULD HAVE ACCESS TO IT.. PUT ME BACK ON HOLD AND LEFT ME THERE.. I called about my Fitivity App that I love, but will no longer open up on my iphone. I got a gentleman named Jerry, who was so patient and helpful. I had read some reviews that were bad, but Jerry was awesome. So sorry to lose my Fitivity, but soooooo happy Jerry was there to help. I called one number and iTunes support wanted to charge me more money to stop the charges and to not have fraud protection for a year. Each time I told the lady I just wanted the charges off she kept saying I understand but you have to pay a certain amount of money for one year and we could take it off! Do I have to close my whole checking acct to stop it????? I bought this iPhone almost completely for its compatibility with iTunes. My music is very personal and very important to me. The only bad experience I have is a very bad experience. Was yours truly, disappointed Douglas I got billed for some iTunes stuff that no one in my family purchased and would like a refund for. This has been a Crappy experience. Please contact me so I can get my money back. Unsatisfied not even a customer. I do not have an ITunes account and someone stole my bank card and charged things from ITunes on it. I called customer service and was given another number to call to try to find out whose name the account is in and they told me that they could not tell me they could only tell my bank. I did not purchase any iTunes for those 2 amounts. This is crazy because I cannot reach you via telephone and I do not understand the instructions on iTunes. I like to play free casino slots. I honestly think that the a Appt store.. Well, first of all, ordered an album called Brandon Carlson when I rise, when I rest and never received it on iTunes and now CANNOT GET ANYONE TO HELP ME. I just got a 18007467633 number from one of your apple support team members and they wanted to juice me for a 59. The only email that I have for my iTunes, iCloud, etc, is my work email but sense I am not able to access my work email at this time because of personal reasons I cannot create a new password for my iTunes accounts. Is there anyway that I can upgrade my password without accessing it by email? I have a question regarding the WSOP gaming site. How can this happen. When I looked at the account total the missing amount of funds was noticed. Regards, Ron Perry My past dealings with iTunes have been awesome. Your online support is poor. Your online support sucks. In addiiton, a simple request like trying to see my purchase history is somehow hidden amongst all your sales info. You are suppose to be computer people, and support should be easy. Apple is a criminal organization and I hope they fail for their overpricing and deceptive scam practices. It is impossible to speak to a live person and if I call the number on my credit card statements in just tells me to go to itune. What am I able to do at that site! Nothing, they make it next to impossible to investigate or stop the hits on my card! I called the number on the bill which referred me to the computer. I was led to numerous sites most of which people were complaining about similar things. I did not order anything or punch any button. I want to be reimbursed and my debit card removed from Apple I Tunes. Good luck getting a hold of anyone to explain the charge or to reverse the charge. If you call the phone number on your bank statement you get a recording telling you to contact iTunes billing when you go to iTunes billing there is no way to talk with anyone to find out about the charge. Refund the 49 dollars I paid you all yesterday your game is still cheating me on countintng coins the game I am playing right now is not adding on the on the wins. The last several thousand coins I accumulated were never added so just take it all off and refund my 50 bucks. I want to know what the charge was for. I have not had any dealing with Itunes, and want to know how this happened. I intend to cancel the credit card, in case you have any further bills for me. I owe nothing and will pay nothing. I have reported you to Wells Fargo fraud deparment. I expect some kind of answer about this situation. Got a new debit visa card with a new number. Love to listen to my music but I will probably be cancelled out now. Called my credit card company and they said my card is good and valid which I knew it was. They said the problem is with Apple. Please correct this because this is so wrong. Hi I have received an email with an invoice saying I owe you 35. I can not remember ordering the netfix and why would I give you my details for a refund?? Could you explain this to me , could this be a scam? Please refund my money this is really stealing from people. I will not stop until my refund is issued and until you stop ripping people off. Your company makes enough money by far. I purposely did not supply a security number so I could prevent purchases made to my account. I cancelled it on the phone, but wanted a refund. She does not use ITunes at all. What does she do? So there is a scam going around and others need to know about it. They claimed that they were from the Canada Revenue Services…. I am being charge 9. I called my cell phone carrier and they informed me that the charge was from itune. Please stop billing me for service and refund my account for prevous month. I am looking forward to recieve additional information on this issue. I WANT IT ALL CANCELLED!! Your phone message is rude. I should be able to talk to someone who will cancel and refund the charges without buying services. So not customer friendly!! From the looks of the above comments iTunes is scamming a lot of people. Why is it so difficult to access information with Apple ITUNES? It is not a customer friendly service. I was told it might make a difference to post some feedback this morning by the person at apple I just spoke with. I really just want to cancel my services period on my iPad. There ought to be a way to send an email. I waited yesterday for live chat and never received any time. I talked to nice tech support person who said the app purchased on July 18, 2017 was not compatible with my iPad. I do not have unlimited minutes on my phone so this is costing me money to dispute this. Please refund my charge card. Your customer service is very useless. I have been trying on line, and through your various 800 numbers to resolve a very simple problem. Requested a live agent even! Apparently there are none. Recording just asked more questions that have nothing to do with my problem then hanging up after telling me to go to a site that I was already unsuccessful at. No information on what app they are for. The only online account info I can access is the store where you want me to buy more. I simply want to know which app is being paid for on which date every month. How can I get a statement? I was almost a part of a scam regarding the functioning of my computer. A person called me and he was able to take over my computer. He asked for money via my credit card to clean up viruses. I failed to enter correct credit card information, so he told me to go to Walmart and purchase 3 100. I was to return and give him the numbers from them. I would like to return the cards for a refund. Can you tell me what I need to do to return them for a refund. I was almost a part of a scam regarding the functioning of my computer. A person called me and he was able to take over my computer. He asked for money via my credit card to clean up viruses. I was to return and give him the numbers from them. I would like to return the cards for a refund. Can you tell me what I need to do to return them for a refund. I never try to buy I tunes but every time they charge me and took out money from my credit card, why are they doing this? Before one time happened same case and I call them and they gave my money back and I told them remove my card from your system but again they took my money? So how can I get my refund my i tunes store? I was on hold for close to an hour yesterday. Then my called was disconnected. Tonight the offices are closed at 8 p. My iTunes account has been cancelled. I entered a valid credit card number in order to download updates and then received an email with charges from a month prior. HOW do I get some answers and HOW do I get my account activated. I have been trying to contact someone in billing to let them know my credit card has some changes to it. I have a new expiration date. I let my grandaughter use my credit card for 1 purchase and the billing to my account has never stopped. I need to hear from someone, it was almost impossible to find a way to contact you. This customer service sucks!!! This is nothing but a run around. There is nothing on an ITunes Account. Your phone numbers and web site just take a person in circles. One leads to the other and that one leads you back to where you began, with no results. One hell of a system for ripping people off. I did not get 1,600000 points ether. Please do not charge to my credit card anymore without my permiton. Seems numerous customers are experiencing the same problems which is obviously a scam practice for Apple I Tunes in general. I have been on the phone on hold for over 25 minutes and still no response, that is obviously part of your scam practice. I have gotten a run around for over a week now trying to get this figured out I just want my MONEY back!!! She calmed me down and gave me all the credit she possible could for the last 90 days. I do not have an iTunes account, and this is the second such notice I have received the other being for a smaller amount. This is precisely why I never wanted an iTunes account, and since there is no easier way to complain have sent this e-mail. I cannot get a reply to my problem — I accidently got signed up for premium, I quickly cancelled my subscription immediately after I tried to get back to my free, no adds app that I had before I lost it off of my iphone. It is still available on my ipads. Please tell me how to get my original itunes program I had. I am waiting for a response from itunes, i left a message last week. I do not want premium. I want the free, no adds program that I had on my iphone. I have it on my inepads but lost it somehow on my phone. In trying to get it back I accidently got premium but quickly cancelled the premium and asked for help in getting back the free, no apps program that I had. Please help Hello, my name is Linda. They told me I needed to contact your office. I have the copy of what I had received in my email. If you have an email address, I could forward it to you. Thank you for your help in this matter Hello, I have a posting on my credit card for 99 cents, which I believe is for I-Cloud. I wanted to give you a new one for the upcoming months, but no one answers your phone service. How do I update this? I have been getting billed on my credit card for the last 5 months for 99cents a month for Apple ITunes. I do not use ITunes nor do I have an account for this. I need this cancelled and refunded the 99cents x 5. I never requested them and have for the past year tried to cancel a subscription I never had. I even have put block on credit card which somehow they are still charging… I have emailed them and the response from them was keep it you might want it.. I was informed several months ago that this charge is for a service that was included i a pass up grade. I have tried in vain to contact customer service by phone with no success. Please I would like for this to stop and a refund for the many months this was billed to my account. I am absolutely disappointed with your service. You billed my account, and has not refunded me, despite my request. This was concern which, prompted my initial reluctance to link my credit card to iTunes. Please DO NOT sent any purchase related link or item, that I did not specifically request. I asked the bank if they could block this transaction but they told me that the only thing I could do is cancel my card. This is fraud or good old fashion STEALING. Please refund my accounts immediately. There are too many charges being charged to my account you have charges me 2. I do not have a iTunes account, apple phone, cloud or any other account associated with this company. I had to put a stop on my bank card and put in a fraud report through the bank. I tunes has no one to handle the problem, I full expect a refund immediately! I think it would be nice to have a phone number to call and talk to someone.. I hope that doing it this way works… I will be checking my account to make sure… Thank You I can never get anywhere with my billing issues. I am not going through cancelling my card again this time. I think, at this point, damages are also in order. I am so upset with the charges on my bank account. It appears that I have accidentally ordered a service for music or books, not even sure.. I have amazon prime why would I need either. I am unable to speak so anyone and want the charges to stop. I really wish someone would answer a call. Very discouraged and sad…. I HAD AN ISSUE WITH DIFFERENT CHARGES AND BILLING. NO LUCK WITH AN EMAIL RESPONSE! I FINALLY CALLED CORPORATE NUMBER AND BY THE GRACE OF GOD, AN ACTUAL PERSON WAS ABLE TO HELP ME. HER NAME WAS JENNIFER, EXTREMLY PROFESSIONAL AND VERY KIND. I WISH MORE COMPANIES HAD REPRESENTATIVES TO HELP WITH CUSTOMER SERVICE. SHE WAS ABLE TO HELP AND EXPLAIN THE CONFUSSING CHARGES. I have been trying all day to reach someone to help me. Two recent charges to my Discover card I am Disputing 1. I donot want this please remove this charge. I did not make this charge please remove this charge. Both are in processing still on my account. Any guest ions please email me. Also let me know when they are removed.

First of all, we strongly recommend using our free call-you-back tool. Making sure the information in your Apple ID account is up to date is servile. How do I update this. Calling the iTunes Phone Number on 0843 506 0397 at any time of day will result in the fastest possible answer to your enquiry. They will get connected to an executive who is self-confident in the guidance that they put solo to you. The only bad experience I have is a very bad experience. Telephone numbers are subject to change. I purposely did not supply a security number so I could prevent purchases made to my account.

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released December 17, 2018

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